You might end your Credit Strong account whenever you want without any prepayment or very early termination charge.

You might end your Credit Strong account whenever you want without any prepayment or very early termination charge.

Please be aware that any re payments a lot more than thirty days later is supposed to be reported as ‘late’ into the credit agencies.

At this time you can easily enter the beneficiary information just through the application procedure. You are able to phone Credit customer that is strong at (833) 850-0850 or call us via online talk for more info.

Credit Strong is really an unit of Austin Capital Bank, a FDIC insured bank. Being a United States based depository that is insured, Austin Capital Bank is held to your strictest requirements and protocols for protecting your individual, monetary, and credit information and cash.

All Credit products that are strong constructed on Austin Capital Bank’s Trident technology platform.

Trident technology allows Austin Capital Bank to firmly offer economic solutions through the internet with bank grade protection for the individual, credit, and information that is financial. Included in a bank, all reports and funds handled from the Trident platform are fully insured by the Federal Deposit Insurance Corporation (FDIC) as much as the highest allowable FDIC insurance coverage limitations.

The Trident Technology system encrypts delicate individual and information that is financial numerous amounts in its databases and application in addition to utilizing a HTTPS/SSL 256 bit encryption layer along with your browser to safeguard your details whilst in transportation in the middle of your browser in addition to Trident Technology system. Aside from the protection protocols and technology described above, Austin Capital Bank in addition to Trident Technology system are susceptible to regular IT audits and penetration evaluating by both Federal and State Agencies along with expert information that is third-party organizations.

All workers of Austin Capital Bank are susceptible to background that is criminal credit checks before they truly are qualified to join the lender.

Calling Credit Intense

Dependent on your inquiry, discover the department that is right www.

When you have a concern about your Credit Strong account or application, please contact our customer care group at (833) 850-0850 Monday – Friday 8am to 5pm CST, or perhaps you can use Live Chat on our site to achieve them at www.

Chat communications and voicemails delivered outside these hours will get an answer from the next working day.

Credit intense provides a joint venture partner system. You are able to read more about any of it here: https: //www.

For various partnerships, please contact us at www. or www. and supply us with your email address and a short summary of one’s partnership concept.

We love customer comments and recommendations! Our company is constantly increasing our services and products and solution.

We can improve service or a new product or feature we should offer, please contact us at if you have an idea on how:

  • Submit a safe message via online talk at
  • Submit a safe message via secure message type at

Please e mail us instantly having a description of this bug or mistake by:

  • Publishing a safe message via online talk at; or
  • Submitting a safe message via secure message kind at

Although we attempt to provide a bug free platform and possess a rigorous quality assurance and assessment system for several pc software and improvements before they become publicly available, we’re individual and quite often mistakes can slip by us. We appreciate you bringing any bugs/errors to your attention.

If a concern is had by you about an item, solution, or your bank account, please contact us:

  • Please contact us at (833) 850-0850 during normal business hours Monday through Friday 8 am to 5 pm CT
  • Online Live Chat Monday through Friday 8am to 5pm CST, excluding holidays – Chat messages delivered outside these hours will receive an answer from the business day that is next

Should you want to register a grievance:

We make an effort to offer products that are exceptional customer support and apologize that your particular experience have not met your objectives.

To file a problem about an item or solution you’ve got gotten, you might submit your grievance in almost any associated with after means:

  • Submit a protected message via online talk at
  • Submit a safe message via secure message kind at
  • Write us at: Credit intense, 8100 Shoal Creek Blvd., Austin, Texas 78757

To register a complaint that is formal our moms and dad business, Austin Capital Bank SSB, you’ll stick to the procedure below:

Customer Complaint Notice

HOW TO FILE A grievance

Austin Capital Bank SSB is chartered beneath the guidelines for the State of Texas and also by state legislation is susceptible to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any customer desperate to file an issue against Austin Capital Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of several means indicated below:

In-person or by U.S. Mail: 2601 North Lamar Boulevard Suite 201 Austin, Texas 78705-4294 cell phone number: (877) 276-5550 Fax quantity: (512) 936-2003

*Please be advised that by pressing the hyperlink above you will definitely keep Credit Strong’s site. The web link is supplied just as a courtesy. Credit intense will not endorse or get a handle on this content of alternative party web sites.

You might end your Credit Strong account whenever you want without any prepayment or very early termination charge.

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